Frequently asked questions
Everything you need to know about ordering from Teelaro — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
How much is shipping?
We offer $5.99 flat shipping across the US, with free shipping on orders over $50.
When will my order arrive?
Once you place an order, production takes 1-3 business days. After that, your item ships and typically arrives in about 5–7 business days.
Can I return or exchange an item?
We handle returns for defective items reported within 7 days. Exchanges are not available due to our made-to-order process.
What if my item is damaged or misprinted?
If you receive a damaged or misprinted item, contact us within 7 days for a resolution.
What does 'printed on demand' mean?
'Printed on demand' means your chosen design is printed only after you order it, reducing waste.
How do I choose the right size?
Check our sizing guide for measurements to select the best fit for you.
How should I care for my print?
Follow this tip: Machine wash cold inside-out with like colors, tumble dry low, and avoid ironing directly on the print. to maintain the quality of your tee.
Is checkout secure?
Yes, our checkout process is secure, ensuring your personal information stays protected.
Can I track my order?
Yes, once your order ships, you'll receive tracking information to follow its journey.
How do I contact support?
Reach us via email at [email protected], and we aim to respond within 1 business day.
Where do you ship?
We ship worldwide. Your exact shipping rate is set by your destination country and shown at checkout before you pay.
Still stuck? Read our shipping and refund & returns policies, or get in touch.